Refund Policy

This policy explains how refunds and cancellations work for paid SERPRestoration subscriptions.

Cancellations

You can cancel your subscription at any time from your account or by emailing us. When you cancel, your plan stays active until the end of the billing period you have already paid for, and you will not be charged again. We do not charge any cancellation fee.

14-day money-back guarantee

If you are not satisfied with a new paid subscription, you may request a full refund within 14 days of your first payment. This applies to the first payment on a subscription only.

Renewals

Recurring renewal payments (after the first payment) are generally non-refundable, since you can cancel at any time before a renewal to avoid being charged. If you were charged because of a genuine error or were unable to cancel in time, contact us — we review these requests case by case and aim to be fair.

How to request a refund

Email info@serprestoration.com from the address on your account, or use the contact details on your payment receipt. Please include your order or subscription reference so we can locate the payment quickly. We respond to refund requests within 5 business days.

Billing & payment processor

Payments and subscriptions are processed by our authorized payment provider, which acts as the merchant of record for the transaction. Approved refunds are returned to the original payment method; the time it takes to appear depends on your bank or card issuer.

Contact

Questions about this policy? Email info@serprestoration.com.